Terms & Conditions

PLEASE READ THESE TERMS CAREFULLY

These Terms contain important provisions concerning professional eligibility, educational and clinical limitations, course access, refunds, intellectual property, disclaimers, limitation of liability, indemnification, and dispute location. By affirmatively accepting these Terms, creating an account, purchasing a course, or accessing the Academy after being presented with these Terms, you agree to be bound by them.

These Terms and Conditions (“Terms”) form a binding agreement between you and MBR Hunt LLC, doing business as The French Academy of Advanced Aesthetics (the “Academy,” “we,” “us,” or “our”). MBR Hunt LLC also does business as The French NP. The French Academy of Advanced Aesthetics and The French NP are trade names of the same legal entity and are not separate companies.

These Terms govern the Academy’s websites, LearnWorlds-hosted school, digital courses, videos, downloads, community areas, messages, certificates of completion, and related online support (collectively, the “Academy Services”). They do not govern clinical care provided through The French NP.

In-person training, live clinical instruction, mentorship programs, consulting, and separately contracted services may be governed by additional enrollment agreements, waivers, cancellation policies, and clinical requirements. If a program-specific written agreement conflicts with these Terms, the program-specific agreement controls for that program.

You accept these Terms by checking the required acceptance box at registration or checkout, or by purchasing or accessing Academy Services after being presented with these Terms. If you do not agree, do not create an account, purchase, or access the Academy Services.

You consent to electronic records, notices, and contracting. We may retain evidence of acceptance, including your name, account identifier, order number, acceptance date and time, Terms version, and IP address or similar technical record where available. Electronic acceptance and records have the same legal effect as paper signatures and records to the extent permitted by law.

If you accept these Terms for a clinic, practice, company, or other organization, you represent that you have authority to bind that organization. In that event, “you” includes both you and the organization.

The Academy is intended exclusively for individuals who are at least 18 years old and hold a current, active professional healthcare license or registration as an MD/DO, NP/APRN, PA/PA-C, RN, DDS/DMD, or an international equivalent accepted by the Academy. Access may be limited further for a particular course based on its subject matter, applicable law, or stated prerequisites.

You represent and warrant that all credential and identity information you provide is accurate, current, and complete. You authorize us to verify that information through professional licensing authorities, public registries, regulatory bodies, or other appropriate sources. We may request clarification or additional documentation reasonably necessary to confirm eligibility.

Admission, enrollment, or course completion does not confirm that a procedure is within your scope of practice. You must notify us promptly if your license expires, lapses, is suspended, restricted, surrendered, revoked, or becomes subject to a material disciplinary action while you have access.

If we cannot verify eligibility before meaningful course access is provided, or determine that you are ineligible, we may deny or cancel enrollment and withhold a refund, when permitted by law. Misrepresentation, use of another person’s credentials, or failure to disclose a material licensing restriction may result in immediate termination without refund, subject to applicable law.

Academy content is provided solely for professional education and general informational purposes. It is not medical advice, patient-specific guidance, diagnosis, treatment, legal advice, regulatory advice, or a substitute for independent professional judgment. Viewing content does not create a clinician-patient relationship, supervisory relationship, preceptorship, employment relationship, partnership, agency, fiduciary duty, or continuing mentorship obligation between you and MBR Hunt LLC, Sandy L. Hunt, The French NP, any instructor, or any contributor.

You remain solely responsible for patient selection, informed consent, assessment, diagnosis, treatment planning, product and device selection, dosing, technique, documentation, infection control, emergency preparedness, complication prevention and management, follow-up, referrals, and compliance with all laws, regulations, professional standards, facility rules, payer requirements, and scope-of-practice limitations applicable to you.

Online education is not a substitute for any hands-on training, supervision, credentialing, privileging, certification, emergency training, or competency assessment required by law, an employer, a facility, a professional board, a manufacturer, or a standard of care. Do not perform a procedure unless you are independently qualified and legally authorized to do so.

Academy content may discuss or demonstrate uses, techniques, anatomical approaches, combinations, dosages, devices, or products that are off-label, investigational, not approved or available in a particular jurisdiction, or different from a manufacturer’s current instructions for use. The inclusion of such content is educational and is not a recommendation or representation that a use is lawful, appropriate, safe, effective, reimbursable, or within your scope of practice.

Product labeling, warnings, contraindications, regulatory status, clinical evidence, professional guidance, laws, and standards of care may change after content is recorded or published. Before applying any information, you must review current authoritative sources, manufacturer materials, applicable law, professional guidance, and patient-specific considerations and obtain any training, supervision, consent, or authorization required.

You must create and use your own account. Accounts, credentials, and course access are personal to the eligible enrollee and may not be shared, transferred, sublicensed, or used by a clinic, group, employee, colleague, or other person. You are responsible for safeguarding your password, maintaining accurate account information, and all activity occurring through your account except to the extent caused by our breach of a legal obligation.

Notify us immediately at info@thefrenchnp.com if you suspect unauthorized access, credential compromise, or account misuse. We may require password changes, multifactor authentication, identity confirmation, or other reasonable security measures.

Course descriptions, prices, currencies, access terms, prerequisites, and included materials are stated on the applicable product or checkout page. Prices and offerings may change prospectively. Unless expressly offered at checkout, payment is due in full at purchase and installment plans are not available.

Before billing information is collected, we will disclose the total price required for the purchase, including mandatory charges we impose, as required by applicable law. Government-imposed taxes, duties, or fees may be separately stated where permitted. You are responsible for taxes or charges that applicable law places on the purchaser.

Payments are processed by Stripe or another identified payment provider. You authorize the applicable provider to charge the payment method you submit. We generally do not receive or store complete payment-card numbers. You must provide accurate billing information and are responsible for any bank, currency-conversion, or similar charges imposed by your own provider.

General rule

Because Academy courses provide immediate access to proprietary digital content, all sales are final once substantive course access begins, except as expressly stated in these Terms, the applicable product page, a written Refund Policy, or mandatory law. We do not provide refunds because you changed your mind, did not use or complete the content, lacked time, expected a different professional or financial result, or later determined that a technique is outside your scope of practice.

International statutory cancellation rights

If mandatory law gives you a nonwaivable cancellation or withdrawal right, we will honor it. Where permitted for paid digital content, you may be asked through a separate unchecked acknowledgment to expressly request immediate access before the end of a statutory cancellation period and acknowledge that your cancellation right may be lost once digital performance or access begins. We will provide confirmation of that acknowledgment where required. Nothing in these Terms limits a statutory right that cannot lawfully be waived.

Chargebacks and payment reversals

Please contact info@thefrenchnp.com before initiating a payment dispute so we can investigate. If a payment is reversed, disputed, or remains unpaid, we may suspend access while the matter is pending and seek payment or recovery of costs where legally permitted. Nothing in these Terms limits your right to dispute an unauthorized or genuinely incorrect charge or to exercise rights provided by applicable law or your payment-card issuer.

Unless a product page expressly states a longer period, you will receive access to a purchased course for at least twelve months from the date access is granted and, after that initial period, for as long as the Academy continues operating and making that course generally available. Access is not lifetime or perpetual access and does not create a perpetual hosting obligation.

We may update, reorganize, replace, or remove portions of a course for educational, legal, safety, technical, business, or licensing reasons, provided that during the initial twelve-month period the course remains substantially consistent with its description at purchase. Updates may reflect evolving techniques or standards, but we do not promise that every recording will be revised after each change in law, evidence, labeling, or professional guidance.

Access depends partly on LearnWorlds and other third-party systems. Maintenance, updates, security events, internet conditions, or service-provider disruptions may temporarily interrupt access. We will use commercially reasonable efforts to restore material Academy-side outages but do not guarantee uninterrupted or error-free availability.

You are responsible for reviewing disclosed technical requirements and maintaining a supported device, current browser, reliable internet connection, audio capability, and software reasonably necessary to stream and use the course. Mobile features and downloads may differ from desktop features. Security tools, corporate networks, geographic restrictions, browser settings, or accessibility configurations may affect performance.

For technical support, contact info@thefrenchnp.com and provide the course name, device and browser type, a description of the issue, and relevant screenshots that do not contain patient information. We may request reasonable troubleshooting cooperation. Do not send passwords, complete payment-card information, or patient data.

Academy content, including videos, photographs, demonstrations, graphics, text, scripts, downloads, worksheets, course selection and arrangement, distinctive organization, branding, trademarks, logos, and other protected materials, is owned by or licensed to MBR Hunt LLC and is protected by copyright, trademark, trade-secret, and other laws.

Subject to these Terms and payment of applicable fees, MBR Hunt LLC grants you a limited, personal, nonexclusive, nontransferable, nonsublicensable, and revocable license to access purchased content solely for your own professional education during the applicable access period. No ownership right is transferred.

Nothing in these Terms prevents you from using general knowledge, facts, ideas, and clinical skills you lawfully learn through the Academy in your own professional practice, subject to your independent legal and professional obligations. You may not, however, reproduce, closely imitate, distribute, teach from, or commercially exploit the Academy’s protected expression, proprietary materials, distinctive course organization, demonstrations, scripts, downloads, or substantially similar derivatives.

copy, record, screen-record, photograph, download except through an expressly enabled feature, reproduce, publish, transmit, translate, adapt, distribute, publicly display, sell, sublicense, or commercially exploit Academy content;
share an account or content with another person, clinic, team, school, association, or online group;
upload Academy content to an artificial-intelligence system, dataset, model, transcription service, content generator, or retrieval system, or use it to train, evaluate, fine-tune, or prompt a model;
use bots, crawlers, scraping tools, automated extraction, or bulk capture; circumvent access, streaming, download, watermark, or security controls; probe platform vulnerabilities; or reverse engineer protected platform components;
remove or alter copyright, trademark, watermark, attribution, or ownership notices;
use Sandy L. Hunt’s or any instructor’s name, image, voice, likeness, credentials, testimonials, or Academy participation to imply endorsement, affiliation, certification, or authorization; or
use protected Academy content or its distinctive arrangement to create, market, or improve a competing course, training, membership, certification, or educational product.

If community, messaging, profile, or submission features are available, you retain ownership of content you submit. You grant MBR Hunt LLC a worldwide, nonexclusive, royalty-free license to host, reproduce, format, transmit, display, and use that content only as reasonably necessary to operate, provide, moderate, secure, and improve the Academy Services and enforce these Terms. This license ends when content is deleted from active systems, subject to reasonable backup, legal, security, and recordkeeping needs.

You must not submit content that is unlawful, infringing, deceptive, harassing, discriminatory, threatening, sexually explicit, promotional, spam, malicious, confidential, or privacy-invasive. You may not impersonate another person; solicit patients; advertise competing products or services; harvest user information; introduce malware; or disrupt another user or the Academy Services.

We may review, preserve, restrict, or remove content and suspend community features or accounts, but we do not undertake to monitor every communication. Posts may be visible to other authorized users, and private messages are visible to their recipients and may be accessed by us or our service providers when reasonably necessary for support, moderation, security, legal compliance, or enforcement. Platform messages are not confidential clinical, legal, or privileged communications.

Do not upload, post, transmit, or disclose patient records, protected health information, patient names or contact details, identifiable photographs or videos, dates or identifiers linked to a patient, medical histories, or case details that could reasonably identify a patient. De-identification requires more than omitting a name. The Academy is not intended to receive patient information and is not a system for clinical documentation, consultation, or care coordination.

You are solely responsible for patient confidentiality, authorization, consent, de-identification, and compliance with HIPAA and other applicable privacy laws. If you accidentally submit patient or sensitive third-party information, you must stop further disclosure, notify us immediately at info@thefrenchnp.com, identify where the information was submitted, and reasonably cooperate in containment and legally required response. Do not resend the sensitive information in your notice unless we provide a secure method and request it.

We may remove or restrict prohibited information, preserve evidence where legally required, notify appropriate parties where required by law, and suspend or terminate access. Our receipt of prohibited information does not create a clinician-patient relationship, custody obligation beyond applicable law, or agreement to act as your HIPAA business associate.

The Academy Services may depend on or link to third-party platforms, payment providers, websites, products, devices, or resources. Third parties operate under their own terms, privacy notices, availability, and security practices. We are not responsible for independent third-party services except to the extent liability cannot lawfully be excluded.

References to manufacturers, products, devices, brands, techniques, websites, or third parties are for education and do not necessarily constitute endorsement, sponsorship, warranty, or a statement of current regulatory status. Product availability, labeling, evidence, warnings, and approvals may vary by location and change over time.

The Academy does not currently issue certificates of completion or award CME, CE, or other accredited professional-education credit. The Academy may introduce certificates or accredited credit for certain courses in the future, but it has no obligation to do so. A current purchase, enrollment, course completion, or prior participation does not guarantee eligibility for any certificate or credit later introduced unless the Academy expressly states otherwise in writing.

If the Academy offers a certificate in the future, it will document only that the Academy’s stated completion requirements were met. It will not grant or establish professional licensure, certification, board status, clinical competency, credentialing, scope of practice, facility privileges, prescriptive authority, insurance eligibility, or legal authority to perform any procedure.

A course provides CME, CE, or other accredited credit only when the applicable course page expressly identifies the accrediting organization, available credit, and applicable requirements.

We may suspend, restrict, or terminate access for a material or repeated breach of these Terms; credential misrepresentation; account sharing; unauthorized copying or distribution; nonpayment; security risk; patient-information disclosure; unlawful or unsafe conduct; infringement; or conduct reasonably likely to harm the Academy, its users, patients, or our rights.

When appropriate, we may provide notice and a reasonable opportunity to cure. We may act immediately for serious legal, safety, privacy, fraud, payment-security, or intellectual-property concerns. Termination for your breach does not entitle you to a refund, subject to mandatory law. Upon termination, the access license ends and you must stop using and delete any Academy materials previously downloaded through an authorized feature, except records you are legally required to retain.

Provisions that by their nature should survive will survive, including provisions concerning payment, intellectual property, patient information, disclaimers, liability limitations, indemnification, disputes, and general terms.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ACADEMY SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” EXCEPT FOR EXPRESS COMMITMENTS IN THESE TERMS, AN APPLICABLE REFUND POLICY, OR A PRODUCT PAGE, MBR HUNT LLC DISCLAIMS EXPRESS AND IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, AND RESULTS.

WE DO NOT WARRANT THAT CONTENT IS CURRENT FOR EVERY JURISDICTION; THAT ANY TECHNIQUE IS APPROPRIATE FOR A PARTICULAR PATIENT; THAT USE WILL BE UNINTERRUPTED OR ERROR-FREE; OR THAT PARTICIPATION WILL PRODUCE A PARTICULAR CLINICAL, BUSINESS, FINANCIAL, PROFESSIONAL, OR REGULATORY OUTCOME. NOTHING IN THESE TERMS EXCLUDES A WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MBR HUNT LLC, ITS DBAS, OWNERS, CLINICIANS, INSTRUCTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS, OR OPPORTUNITY; OR CLAIMS ARISING FROM YOUR CLINICAL PRACTICE, PATIENT CARE, PROFESSIONAL JUDGMENT, SCOPE-OF-PRACTICE DETERMINATIONS, OR APPLICATION OF COURSE CONTENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MBR HUNT LLC’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR COURSE WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID MBR HUNT LLC FOR THAT COURSE.

These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose, but they do not apply to liability resulting from our fraud, willful misconduct, gross negligence, or any other liability that cannot lawfully be excluded or limited. Mandatory consumer rights remain unaffected. Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

We will provide prompt written notice of a covered claim when reasonably practicable. We may control the defense with reasonably qualified counsel, and you will provide reasonable cooperation at your expense. You may participate through counsel at your own expense. We will not settle a claim in a manner that admits your wrongdoing or imposes a nonmonetary obligation on you without your consent, not to be unreasonably withheld. You may not settle a claim in a manner that imposes liability, an admission, or an obligation on a protected party without our written consent.

Neither party is liable for delay or failure to perform a nonpayment obligation caused by events beyond its reasonable control, including natural disaster, severe weather, epidemic, pandemic, war, terrorism, civil unrest, labor disruption, utility or internet failure, cyberattack, government action, legal prohibition, or failure of a critical third-party platform. The affected party will use reasonable efforts to limit the impact and resume performance. This section does not eliminate remedies expressly provided in Section 9 for discontinuation during the initial access period or rights that cannot lawfully be limited.

You may not access, purchase, export, reexport, transfer, or use Academy Services in violation of applicable United States export-control, trade-sanctions, or anti-boycott laws. You represent that you are not located in, ordinarily resident in, or acting on behalf of a comprehensively sanctioned jurisdiction where the transaction is prohibited, and are not a person or entity with whom United States law prohibits us from dealing. We may block, suspend, cancel, or decline a transaction where reasonably necessary for legal compliance and will handle any refund as permitted or required by applicable law.

Before filing a claim, each party agrees to send written notice describing the dispute and requested resolution and to attempt in good faith for 30 days to resolve it informally. Send notice to the contact information in Section 28. This requirement does not prevent either party from seeking temporary or injunctive relief to protect confidential information, intellectual property, privacy, or security, or from filing in small-claims court where eligible.

Except to the extent mandatory law provides otherwise, these Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles. You and MBR Hunt LLC consent to the exclusive jurisdiction of the state courts located in Plymouth County, Massachusetts, and the United States District Court for the District of Massachusetts, as applicable.

If you are a consumer residing outside Massachusetts or outside the United States, this section does not deprive you of protections, remedies, or forums that cannot be waived under the mandatory law of your habitual residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

We may send operational or legal notices to the email address associated with your account, through the Academy platform, or by posting a conspicuous notice where permitted. You are responsible for keeping your email address current. Formal legal notices to us must be sent to info@thefrenchnp.com with the subject “Legal Notice” and by a trackable delivery method to the address in Section 28, unless applicable law permits another method.

These Terms, together with the applicable product page, any written Refund Policy, and any course-specific written terms, are the entire agreement regarding the Academy Services. The Privacy Policy and Cookie Policy provide required notices and govern privacy matters as applicable. If a course-specific term conflicts with these Terms, the course-specific term controls only for that course.

If any provision is held unlawful or unenforceable, it will be enforced to the maximum lawful extent and the remainder will remain effective. Failure to enforce a provision is not a waiver. You may not assign or transfer your rights without our written consent; we may assign these Terms in connection with a merger, financing, reorganization, sale of assets, change of control, or by operation of law. No third party is an intended beneficiary except a person expressly protected by Sections 21 and 22.

Section headings are for convenience only. “Including” means “including without limitation.” These Terms will be interpreted fairly according to their plain meaning and not against a party solely because that party drafted them. The English-language version controls to the extent permitted by law; a translation is provided for convenience unless mandatory law requires otherwise.

IMPORTANT—LEGALLY BINDING CHECKOUT AGREEMENT

Review this Agreement carefully before purchasing. It affects legal rights, allocates responsibility for independent clinical conduct, and contains a limited release, covenant not to sue, and third-party indemnification obligation. Checking the required box at checkout constitutes your affirmative electronic acceptance of the entire Agreement. Do not check the box or complete the purchase if you do not understand or agree to every provision.

Purchase and access to clinical course content are conditioned on accepting this Agreement through the required checkout checkbox.

1. Parties, Scope, and Purpose

This Clinical Risk Acknowledgment, Assumption of Professional Responsibility, Limited Release, Covenant Not to Sue, and Third-Party Indemnification Agreement (the “Agreement”) is entered into between MBR Hunt LLC, doing business as The French Academy of Advanced Aesthetics and The French NP (the “Académie”, "Academy"), and the individual professional who affirmatively accepts this Agreement through the required checkbox associated with the purchaser’s Academy account and order (“Student”).

This Agreement applies to all Academy online courses, videos, demonstrations, lessons, downloads, presentations, case discussions, community content, and related communications that contain clinical, procedural, injectable, off-label, device-based, regenerative, or other medical-aesthetic education (collectively, “Clinical Content”). It is a material condition of purchasing, receiving, or accessing Clinical Content.

“Academy Parties” means the Academy and its current and former owners, members, managers, officers, employees, instructors, presenters, contractors, affiliates, agents, successors, and assigns, including Sandy L. Hunt, AGACNP-C, solely in their capacities relating to Academy content or operations.

2. Professional Eligibility and Student Respresentations

Student represents and warrants, as of checkbox acceptance and throughout access, that Student:

is the individual enrolling and will not share an account, credential, or Clinical Content with any other person;

holds a current, active, and unrestricted professional license appropriate for the purchased course, and has supplied complete and accurate credential information;

will independently verify that receiving and applying the education is permitted for Student’s license, role, facility, and jurisdiction;

is not relying on the Academy to determine Student’s scope of practice, legal authority, competency, credentialing, supervision, or insurance coverage; and

will promptly notify the Academy if Student’s license is restricted, suspended, surrendered, expired, or otherwise materially changes during course access.

The Academy may verify credentials, request additional documentation, withhold or suspend access, and enforce its eligibility requirements. Credential review by the Academy is administrative only and is not a determination that any procedure is within Student’s scope or competence.

3. Professional Education Only; No Clinical Relationship

Clinical Content is general professional education. It is not medical advice for any particular patient; not a patient-specific treatment plan; not a prescription, order, protocol, standard of care, or emergency consultation; and not legal, regulatory, credentialing, billing, coding, or insurance advice.

Purchase, viewing, completion, questions, or support communications do not create an instructor–student clinical-supervision relationship, preceptorship, mentorship, consultation arrangement, physician–patient or provider–patient relationship, duty to treat, duty to monitor, or other fiduciary or professional relationship. The Academy does not assume responsibility for Student’s patients, clinical practice, employer, facility, or professional acts or omissions.

4. Off-label, Investigational, and Evolving Information

Clinical Content may discuss or demonstrate:

use of an FDA-approved drug or FDA-approved or FDA-cleared device outside its approved or cleared labeling (“off-label use”);

a treatment location, indication, patient population, dose, dilution, route, depth, plane, sequence, combination, preparation, or technique not included in current labeling or instructions for use;

a product, device, preparation, technique, or treatment approach that is investigational, not approved or cleared for the discussed use, unavailable in a jurisdiction, or subject to differing interpretations or evolving evidence; and

techniques that are lawful for some professionals or jurisdictions but restricted or prohibited for others.

Inclusion in Clinical Content is not a representation, warranty, endorsement, directive, or recommendation that the approach is safe, effective, appropriate, lawful, within Student’s scope, reimbursable, or suitable for any patient. FDA approval of a product for one use does not mean FDA has determined the product is safe or effective for an off-label use.

Labeling, warnings, contraindications, instructions for use, recalls, safety communications, regulatory status, evidence, professional guidance, and standards of care may change after recording or publication. The Academy does not promise that recorded content will remain current. Before every clinical decision, Student must consult current primary and authoritative sources, including current manufacturer labeling and instructions for use, safety communications, applicable law, licensing-board guidance, facility rules, and relevant evidence.

5. Online Education Does Not Establish Competency

Watching, studying, completing, or receiving a certificate, when applicable, for Clinical Content does not:

constitute hands-on clinical training, supervised practice, proctoring, preceptorship, or verified clinical experience;

establish, assess, or verify competence, proficiency, readiness, or safety to perform any procedure;

grant or expand any license, certification, credential, privilege, prescribing authority, ordering authority, or scope of practice;

satisfy any legally, professionally, or institutionally required education, supervision, credentialing, continuing-education, or competency requirement unless expressly stated in writing by the Academy and independently accepted by the applicable authority; or

replace anatomy education, cadaver education where appropriate, supervised hands-on training, complication-management training, emergency preparation, or documented competency assessment.

A certificate of completion, if issued, documents only that the platform’s stated completion criteria were met. It is not board certification, professional certification, licensure, credentialing, a competency determination, or authorization to perform a procedure. Unless a course page expressly states otherwise, the course does not award CME or CE credit.

6. Conditions Before Any Clinical Application

Student will not attempt, adopt, teach, supervise, delegate, or apply a demonstrated procedure or technique unless Student first:

holds every required license, certification, registration, prescribing or ordering authority, facility credential, and clinical privilege;

confirms compliance with all laws, regulations, board rules, facility policies, supervision or collaboration requirements, and professional standards in the place of practice;

obtains sufficient current, anatomy-based, supervised hands-on and complication-management training from qualified professionals;

possesses the necessary knowledge, technical skill, experience, judgment, and patient-selection capability;

reviews current labeling, instructions for use, contraindications, warnings, precautions, preparation and storage requirements, recalls, and regulatory status;

performs an independent patient-specific history, examination, risk assessment, differential assessment where relevant, and treatment plan;

obtains legally and professionally sufficient informed consent that is specific to the patient, product, device, procedure, alternatives, off-label status where applicable, and reasonably foreseeable risks;

has appropriate documentation, infection-control systems, trained support, emergency protocols, medications, reversal agents where applicable, supplies, equipment, transfer capability, referral relationships, and timely follow-up resources;

has a plan and present capability to recognize, evaluate, stabilize, manage, document, disclose, report, refer, and follow complications without relying on the Academy; and

maintains professional-liability and other insurance appropriate for the procedure, off-label use where applicable, location, and scope of practice, and confirms that no policy exclusion defeats coverage.

7. Serious, Permanent, and Potentially Fatal Risks

Medical-aesthetic procedures can cause unexpected, serious, permanent, disfiguring, life-altering, or fatal complications even when performed by experienced professionals and even when precautions are used. Risks vary by patient, anatomy, product, device, technique, location, dose, preparation, sequence, and combination. Risks include, without limitation:

General procedural risks: pain, bruising, bleeding, hematoma, edema, inflammation, infection, biofilm, scarring, pigment change, contour irregularity, asymmetry, poor wound healing, allergic or hypersensitivity reaction, delayed inflammatory reaction, unsatisfactory result, need for correction, and worsening of an underlying condition;

Filler and biostimulator risks: intravascular injection, vascular occlusion, embolization, ischemia, skin or soft-tissue necrosis, permanent scarring, retinal or ophthalmic artery injury, visual disturbance, partial or total blindness, cerebral ischemia or hemorrhage, stroke, neurological injury, paralysis, nodules, granulomas, migration, calcification, delayed reactions, and death;

Neurotoxin risks: eyelid or brow ptosis, diplopia, dry eye, facial weakness, asymmetry, unintended muscle paralysis, dysarthria, dysphonia, dysphagia, aspiration, breathing difficulty, systemic or distant spread of toxin effect, botulism-like symptoms, hospitalization, and death;

Blood-derived or regenerative procedure risks: phlebotomy injury, vasovagal reaction, hematoma, contamination, infection, needlestick or blood exposure, processing or device error, clotting or embolic events, injection-related vascular injury, inflammatory reaction, and unpredictable or inadequate results;

Needle, cannula, and subcision risks: injury to a vessel, nerve, muscle, gland, duct, fascia, periosteum, or other structure; perforation; significant bleeding; hematoma; infection; pain; fibrosis; tethering; sensory or motor deficit; and scarring;

Device and energy-based risks: burns, blistering, pigment alteration, scarring, fat loss, tissue loss, disfigurement, nerve injury, ocular injury, electrical or mechanical injury, infection, and the need for medical or surgical repair;

Medication and anesthetic risks: toxicity, drug interaction, dosing or dilution error, allergic reaction, anaphylaxis, altered sensation, cardiac or neurologic effects, airway compromise, and death;

Combination and unknown risks: additive, cumulative, delayed, interacting, emerging, or presently unknown complications, including risks not established for an off-label or unapproved use; and

Consequences of complications: emergency treatment, reversal attempts, specialist care, transfer, hospitalization, surgery, prolonged treatment, permanent disability, professional-board or regulatory reporting, financial loss, litigation, or death.

FDA identifies unintentional injection of dermal filler into a blood vessel as the most concerning filler-related risk and reports that complications can include tissue necrosis, vision abnormalities including blindness, and stroke. No educational program, injection technique, needle or cannula selection, aspiration practice, ultrasound use, anatomical landmark, protocol, or precaution can eliminate all procedural risk.

8. Independent Clinical Responsibility

Student retains exclusive responsibility for all professional and clinical decisions and conduct, including whether to treat; patient selection; diagnosis and assessment; product sourcing and authenticity; storage and preparation; product, dose, dilution, device, setting, depth, plane, technique, sequence, and combination; informed consent; delegation and supervision; infection control; documentation; photography; privacy; post-procedure instructions; follow-up; complication recognition and management; emergency response; referral; mandatory reporting; and compliance with law and professional standards.

Student will not present Clinical Content, an instructor’s statements, or a certificate, if issued, as patient-specific approval, a standard of care, proof of competency, or a substitute for Student’s own documented judgment. Student will not submit patient-identifying information through general Academy email, community, comments, or technical-support channels and will not rely on an Academy response—or the absence of a response—in an urgent or emergent situation.

9. Knowing Assumptions of Professional Responsibility and Risk

To the fullest extent permitted by law, Student knowingly and voluntarily assumes all professional, clinical, regulatory, financial, reputational, and legal risks arising from or relating to Student’s decision to use, adapt, teach, supervise, delegate, or apply Clinical Content in Student’s own practice, including the risks described in this Agreement and risks that are not currently known or foreseeable. Student understands that enrollment is voluntary and that Student may decline to purchase or access Clinical Content.

10. Limited Release of Student's Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, STUDENT RELEASES AND DISCHARGES THE ACADEMY PARTIES FROM CLAIMS, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, COSTS, AND EXPENSES BROUGHT BY OR THROUGH STUDENT THAT ARISE FROM OR RELATE TO: (A) STUDENT’S INDEPENDENT CLINICAL USE, ADAPTATION, PERFORMANCE, TEACHING, SUPERVISION, DELEGATION, OR MISUSE OF CLINICAL CONTENT; (B) A PATIENT-SPECIFIC DECISION OR OUTCOME; (C) A COMPLICATION ARISING FROM STUDENT’S PROFESSIONAL SERVICES; OR (D) STUDENT’S FAILURE TO SATISFY THE CONDITIONS IN THIS AGREEMENT. WITHIN THAT LIMITED SCOPE, THIS RELEASE INCLUDES CLAIMS ALLEGING ORDINARY NEGLIGENCE BY AN ACADEMY PARTY IN THE CREATION, SELECTION, PRESENTATION, OR COMMUNICATION OF CLINICAL CONTENT.

This release does not apply to the extent a claim is finally determined to result from an Academy Party’s gross negligence, reckless or willful misconduct, intentional wrongdoing, or fraud; to a claim that cannot lawfully be released; or to a contractual refund or access remedy expressly preserved by the Refund, Cancellation, and Course Access Policy. Nothing in this Agreement waives a mandatory statutory right that cannot lawfully be waived.

11. Limited Covenant Not to Sue

Student agrees not to commence, maintain, finance, assist, or voluntarily participate in a claim against an Academy Party that falls within the release in Section 10. This covenant does not prevent Student from responding truthfully to lawful process, communicating with a regulator, reporting a safety concern, exercising a nonwaivable right, or pursuing a claim expressly excluded from Section 10. If a court determines that part of this covenant is unenforceable, it shall be enforced to the maximum lawful extent and narrowed rather than voided where permitted.

12. Third-party Indemnification

To the fullest extent permitted by law, Student shall indemnify, defend, and hold harmless the Academy Parties from third-party claims, demands, actions, proceedings, judgments, settlements, damages, fines, penalties, costs, and reasonable attorneys’ fees arising from or relating to:

Student’s clinical services, patient care, product or device use, teaching, supervision, delegation, advertising, representations, or complication management;

Student’s violation of law, licensing or board requirements, facility policy, professional standards, privacy obligations, or a third party’s rights;

Student’s breach of this Agreement or inaccurate credential representation; or

Student’s unauthorized recording, reproduction, distribution, public display, account sharing, or other misuse of Clinical Content.

This Section does not require Student to indemnify an Academy Party to the extent a claim is finally determined to have been caused by that Academy Party’s gross negligence, reckless or willful misconduct, intentional wrongdoing, or fraud, or to the extent indemnification is prohibited by law. The Academy will provide reasonably prompt notice of a covered claim. Student may not settle a claim in a manner that admits wrongdoing by, imposes nonmonetary obligations on, or fails to fully release an Academy Party without the Academy’s prior written consent. The Academy may participate through counsel of its choice at its own expense, except where a conflict, failure to defend, or other circumstance permits recovery of that expense under applicable law.

13. No Reliance on Examples, Outcomes, or Product References

Cases, images, demonstrations, outcomes, opinions, and product references are illustrative and patient-specific. They do not promise or predict any result. Student has not relied on any guarantee of safety, effectiveness, complication avoidance, professional advancement, income, patient outcome, or regulatory acceptance. Product names and third-party materials remain the property of their respective owners; discussion does not imply manufacturer sponsorship or endorsement unless expressly stated.

14. Relationship to Other Academy Terms

This Agreement supplements the Academy’s Terms and Conditions, Refund, Cancellation, and Course Access Policy, Privacy Policy, product page, and any course-specific written terms. If there is a conflict, this Agreement controls only regarding clinical-risk acknowledgment, assumption of professional responsibility and risk, the limited release, covenant not to sue, and third-party indemnification. The other Academy terms control in all other respects. No oral statement or informal communication modifies this Agreement.

15. Governing Law and Dispute Process

This Agreement is governed by Massachusetts law, without regard to conflict-of-law principles, except to the extent mandatory law requires otherwise. Any enforceable arbitration, forum, venue, or dispute-resolution provision in the Academy’s Terms and Conditions applies to this Agreement. If the Terms and Conditions contain no applicable forum provision, Student consents to exclusive jurisdiction in the state courts located in Plymouth County, Massachusetts, and the United States District Court for the District of Massachusetts, subject to any mandatory nonwaivable law.

16. Checkbox Acceptance, Attribution, and Records

Student agrees to transact electronically. By voluntarily checking the required, unchecked-by-default box at checkout and then completing the purchase, Student manifests Student’s intent to be legally bound by the complete Agreement and adopts the checkbox act as Student’s electronic signature and affirmative acceptance. No handwritten signature, typed-name signature, initials, scrolling certification, or separate electronic-signature process is required for acceptance.

Student agrees that platform and transaction records—including the Agreement title, effective date and version; exact checkbox language presented; purchaser and account identifiers; course or bundle; order or transaction identifier; date and time; checkbox event; payment event; IP address, device, browser, and access records to the extent collected—may be used to attribute and prove acceptance. The Academy may retain and reproduce this Agreement and those records electronically. The then-current Agreement must remain reasonably available for review before purchase and afterward through the Academy website or student-access area. Upon request, the Academy will provide an electronic copy of the version associated with Student’s purchase.

17. Construction, Severability, Waiver, and Survival

Headings are for convenience only. “Including” means “including without limitation.” If any provision is invalid or unenforceable, it shall be severed or narrowed to the minimum extent necessary, and the remaining provisions remain effective. A failure to enforce a provision is not a waiver. Sections that by their nature should survive—including professional responsibility, assumption of risk, release, covenant not to sue, indemnification, governing law, records, and construction—survive expiration or termination of access.

18. Student Acknowledgement and Voluntary Agreement

I have had a reasonable opportunity to review this entire Agreement before checking the required checkout box and to ask questions or consult independent legal, licensing, insurance, or clinical advisors.

I understand the nature and purpose of this Agreement and am not relying on a statement that contradicts it.

I understand that some Clinical Content may be off-label, investigational, advanced, or restricted in my jurisdiction.

I understand that online education and a certificate do not establish clinical competency or replace hands-on training.

I will not perform a demonstrated procedure based solely on Academy content.

I accept independent responsibility for my licensure, scope, training, patient care, informed consent, documentation, insurance, and complication management.

I understand the serious, irreversible, and potentially fatal risks described above.

I knowingly and voluntarily agree to the assumption of responsibility and risk, limited release, covenant not to sue, and third-party indemnification provisions.

I am at least 18 years old, have authority to enter into this Agreement, and understand that access will not be provided if I do not agree.

19. Company Information

MBR Hunt LLC d/b/a The French Academy of Advanced Aesthetics

MBR Hunt LLC d/b/a The French NP

185 Lincoln Street, Suite 105

Hingham, Massachusetts 02043, USA

Email: info@thefrenchnp.com

The French Academy of Advanced Aesthetics is operated by MBR Hunt LLC, which also does business as The French NP (“Academy,” “we,” “us,” or “our”).

This Policy applies to purchases of the Academy’s online courses and digital educational content. It should be read together with our Terms and Conditions.

1. Digital Content and Final Sales

Academy courses provide immediate access to proprietary digital educational content. Accordingly, all sales are final once substantive course access begins, except as expressly provided in this Policy, the applicable product or checkout page, our Terms and Conditions, or mandatory law.

“Substantive course access” begins when you first stream, open, download, or otherwise access any instructional video, clinical demonstration, lesson, presentation, worksheet, guide, or other course material beyond introductory account, payment, technical-support, or orientation content.

Platform records may be used to determine whether and when substantive course access began.

2. Nonrefundable Circumstances

After substantive course access begins, refunds will not be provided because you:

Changed your mind;

Did not use, complete, or fully access the course;

Did not have sufficient time to complete the course;

Purchased the wrong course;

Expected a different professional, clinical, business, or financial result;

Later determined that a demonstrated procedure or technique is outside your lawful scope of practice;

Do not possess the licenses, credentials, anatomical knowledge, hands-on training, supervision, competency, equipment, insurance, or complication-management capabilities necessary to apply the material;

Experience an issue caused by your device, browser, internet connection, unsupported configuration, geographic restriction, security settings, or other technology outside the Academy’s reasonable control;

Lose access because of account sharing, nonpayment, misuse, or violation of the Terms and Conditions; or

Are dissatisfied with updates, reorganization, or replacement of course materials that remain substantially consistent with the course description at the time of purchase.

Failure to complete credential verification or review eligibility requirements before purchasing does not automatically entitle you to a refund after substantive course access begins.

3. Eligibility or Credential Denial

Academy courses are intended exclusively for appropriately licensed healthcare professionals.

If we determine that you are ineligible for enrollment before meaningful course access has been provided, we may cancel your enrollment and issue a refund to the original payment method.

A refund may be denied or adjusted if inaccurate, incomplete, misleading, or fraudulent professional information was submitted or if proprietary course content was accessed before the eligibility determination.

4. Circumstances Eligible for Review

We will provide a refund, replacement access, reasonable substitute, correction, or other appropriate remedy when required by applicable law.

We will also provide an appropriate remedy when:

The purchased course was materially misdescribed at the time of purchase and we cannot provide a reasonable correction;

A documented Academy-side technical failure materially prevents access and we cannot correct it within a reasonable period after receiving sufficient information to investigate; or

We voluntarily discontinue an entire purchased course during its initial access period under the circumstances described below.

The appropriate remedy will depend on the circumstances and may include corrected access, replacement content, extended access, a reasonable substitute, a full or prorated refund, or another remedy required by law.

5. Course Access Period

Unless the applicable product page expressly states a longer period, you will receive access to a purchased course for at least twelve months from the date access is granted.

After the initial twelve-month period, access will continue for as long as the Academy continues operating and making that course generally available.

Course access is not “lifetime” or perpetual access and does not create an obligation for the Academy to host or support a course indefinitely.

We may update, reorganize, replace, or remove portions of a course for educational, legal, safety, technical, business, or licensing reasons. During the initial twelve-month period, the course will remain substantially consistent with its description at the time of purchase.

6. Course Discontinuation

If we voluntarily discontinue an entire purchased course during its initial twelve-month access period for reasons unrelated to:

Your breach of the Terms and Conditions;

Account misuse;

Nonpayment;

Legal or regulatory requirements;

Safety concerns; or

Circumstances beyond our reasonable control,

we will provide a reasonable substitute, continued access through another method, or an appropriate prorated refund.

When reasonably practicable, we will provide notice before permanently discontinuing a purchased course.

7. Technical Problems

Access depends partly on LearnWorlds and other third-party systems. Maintenance, internet conditions, security events, software updates, and third-party service disruptions may temporarily affect course availability.

Temporary interruptions do not ordinarily qualify for a refund. We will use commercially reasonable efforts to restore material Academy-side outages.

To report a technical problem, contact info@thefrenchnp.com and provide:

Your full name and account email;

Order number, if available;

Course name;

Device and browser type;

A description of the issue;

The date and time the issue occurred; and

Relevant screenshots that do not contain patient information.

A remedy may be denied or adjusted if the problem results from your device, browser, network, unsupported configuration, geographic restriction, account misuse, violation of the Terms and Conditions, or a third-party service outside our reasonable control.

8. International Cancellation Rights

If applicable mandatory law grants you a cancellation, withdrawal, refund, or other consumer right that cannot lawfully be waived, the Academy will honor that right.

Where permitted for paid digital content, you may be required to affirmatively:

Request immediate access before the end of an applicable statutory cancellation period; and

Acknowledge that your cancellation or withdrawal right may be lost once digital performance or access begins.

Nothing in this Policy limits any statutory right that cannot lawfully be waived.

9. How to Submit a Refund or Remedy Request

Submit requests to:

Email: info@thefrenchnp.com

Subject: Academy Refund or Access Review Request

Include:

Your full legal name;

The email associated with your Academy account;

Course purchased;

Purchase date and order number;

The specific reason for the request;

The date substantive course access began, if known; and

Supporting documentation or screenshots.

Requests should be submitted promptly after the issue occurs. Submitting a request does not guarantee that a refund will be approved.

Approved refunds will generally be returned to the original payment method. Processing times may depend on Stripe, the card issuer, and the purchaser’s financial institution.

10. Chargebacks and Payment Disputes

Please contact us before initiating a chargeback or payment dispute so we have an opportunity to investigate and correct the issue.

If a payment is reversed, disputed, or remains unpaid, we may suspend course access while the matter is pending and seek payment or recovery of costs where legally permitted.

Nothing in this Policy limits your right to dispute an unauthorized or genuinely incorrect charge or exercise rights provided by applicable law or your payment-card issuer.

11. Policy Relationship and Changes

This Policy forms part of the agreement governing your purchase. If this Policy conflicts with the Terms and Conditions, the provision providing the purchaser with the more specific applicable course-access or refund rule will control, subject to mandatory law.

We may update this Policy prospectively. The version presented and accepted at the time of purchase will generally govern that purchase unless a later change is required by law or provides additional rights or benefits.

12. Company Information

MBR Hunt LLC d/b/a The French Academy of Advanced Aesthetics

MBR Hunt LLC d/b/a The French NP

185 Lincoln Street, Suite 105

Hingham, Massachusetts 02043, USA

Email: info@thefrenchnp.com

Bienvenue to The French Art of Graceful Aging

Legal

The French Academy
of Advanced Aesthetics

Terms and Conditions

1. Agreement, operator, and scope

2. Acceptance and electronic contracting

3. Eligibility and professional credentials

4. Professional education only; no clinical relationship

5. Off-label content and evolving standards

6. Accounts and security

7. Orders, pricing, taxes, and payment

8. Refunds, cancellations, and payment disputes

9. Course access, availability, and changes

10. Technical requirements and support

11. Intellectual property and limited license

12. Prohibited uses

13. Community, messages, and user content

14. Absolute prohibition on patient information

15. Third-party services, products, and demonstrations

16. Certificates and professional credit

17. Suspension and termination

18. Privacy and cookies

19. Voluntary feedback

20. Disclaimers

21. Limitation of liability

22. Indemnification

23. Force majeure

24. Export controls and sanctions

25. Governing law and disputes

26. Changes to the Academy or these terms

27. Notices and general terms

25. Company Information

Clinical Risk Acknowledgement, Assumption of Professional Responsibility, Limited Release, Covenant not to Sue, and Third-party Indemnification Agreement

Refund, Cancellation, and
Course Access Policy

The French Academy of Advanced Aesthetics

Terms and Conditions

1. Agreement, operator, and scope

2. Acceptance and electronic contracting

3. Eligibility and professional credentials

4. Professional education only; no clinical relationship

5. Off-label content and evolving standards

6. Accounts and security

7. Orders, pricing, taxes, and payment

8. Refunds, cancellations, and payment disputes

9. Course access, availability, and changes

10. Technical requirements and support

11. Intellectual property and limited license

12. Prohibited uses

13. Community, messages, and user content

14. Absolute prohibition on patient information

15. Third-party services, products, and demonstrations

16. Certificates and professional credit

17. Suspension and termination

18. Privacy and cookies

19. Voluntary feedback

20. Disclaimers

21. Limitation of liability

22. Indemnification

23. Force majeure

24. Export controls and sanctions

25. Governing law and disputes

26. Changes to the Academy or these terms

27. Notices and general terms

25. Company Information

Clinical Risk Acknowledgement, Assumption of Professional Responsibility, Limited Release, Covenant not to Sue, and Third-party Indemnification Agreement

Refund, Cancellation, andCourse Access Policy

The French Academy
of Advanced Aesthetics

Refund, Cancellation, and
Course Access Policy